Customer Solutions Engineer, Networking, Google Cloud (mandarin, English)
Google
Singapore, Singapore
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Customer-centric supportability on gcp
Networking and system administration skills
Debugging and root cause analysis capabilities
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Google is seeking a Customer Solutions Engineer for its High Touch Support team in Singapore, focusing on customer-centric support for Google Cloud Platform. The role involves troubleshooting, optimizing product performance, and enhancing customer success through technical guidance and product improvements.
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Job Summary
The role focuses on providing dedicated service to help customers switch to and succeed on Google Cloud Platform.
You will troubleshoot technical problems involving debugging, networking, and scripting while optimizing product performance.
The position requires participation in rotating on-call schedules including nights, weekends, and holidays.
Matching Summary
Match Score: 75
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Google is seeking a Customer Solutions Engineer for its High Touch Support team in Singapore, focusing on customer-centric support for Google Cloud Platform. The role involves troubleshooting, optimizing product performance, and enhancing customer success through technical guidance and product improvements.
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Skills & Requirements
Must-have
Customer-centric supportability on GCP
Networking and system administration skills
Debugging and root cause analysis capabilities
Scripting and coding proficiency
Mandarin and English language fluency
Nice-to-have
Experience with rotating on-call schedules
Ability to travel up to 15% in-region
Consultative approach to internal stakeholders
Proactive anticipation of customer needs
Key Requirements
Fluency in Mandarin and English
Experience with production deployment troubleshooting