Desk Consultant - 6-month Contract / Secondment

CommBank

Sydney, NSW, Australia
Competitive remuneration; performance based bonus ...
Level 1/ level 2 tech support
Windows and macos support
Vpn solutions support
The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'

Job Summary

  • The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'.
  • In this secondment role, you will be responsible for ensuring the continuity of technology services by providing timely, high quality IT solutions to our colleagues.
  • An inclusive, and collaborative team led by a true advocate for the team with excellent career progression opportunities and limitless learning, personal and professional development opportunities.

Matching Summary

The technology division delivers the Group’s world leading information technology capability, with the End User Experience Platform committed to ‘Driving better experiences for our colleagues'.

Salary

Competitive remuneration; Performance based bonus incentives; Enviable employee benefits

Skills & Requirements

Must-have

  • Level 1/ Level 2 Tech support
  • Windows and MacOS support
  • VPN Solutions support
  • iOS platforms support
  • ITSM best practice principles
  • High velocity situations
  • Proactive problem solving

Nice-to-have

  • Passion for learning new technologies
  • Navigate through ambiguity
  • Risk sensitive solutions
  • Evidence based solutions
  • Flexible to pivot as required
  • Inclusive and collaborative team

Key Requirements

  • Experienced technical support specialist
  • Excellent communication skills
  • Interpersonal skills
  • Stakeholder management skills
  • Rotation-based working across 4 Sydney campus sites

Work Rights

Not specified

Tailored Resume

Cover Letter