Citigroup is seeking an Analyst for Fraud Prevention at Banamex in Metepec, Mexico. The role involves operational support, fraud analysis, and ensuring compliance with corporate policies while working in a dynamic environment
Job Summary
This role serves as a critical link between operations teams and clients to identify and resolve key fraud-related issues in electronic banking.
The position requires analyzing transaction alerts, determining if activities constitute fraud, and contacting customers directly to confirm suspicious movements.
Candidates must be available to rotate through three shifts (morning, afternoon, night) and work weekends with two days off during the week.
Matching Summary
Match Score: 75
Citigroup is seeking an Analyst for Fraud Prevention at Banamex in Metepec, Mexico. The role involves operational support, fraud analysis, and ensuring compliance with corporate policies while working in a dynamic environment.
Skills & Requirements
Must-have
Electronic banking fraud analysis
Alert investigation and validation
Customer verification via phone
Microsoft Office proficiency
Shift work availability required
Nice-to-have
Telephone customer service experience
ADMWIN Eclipse knowledge
Strong organizational skills
Ability to work in fast-paced environment
Key Requirements
Bachelor's degree in Economics or Administration
2 to 5 years of relevant experience
Availability for rotating shifts including nights and weekends