Oversee daily operations of supported systems including TPM, AP automation, ECM, and Promotion Management, ensuring timely resolution of incidents and exceptions
Job Summary
Oversee daily operations of supported systems including TPM, AP automation, ECM, and Promotion Management, ensuring timely resolution of incidents and exceptions.
Manage end-to-end user access, system configurations, data updates, and maintain audit readiness through documentation and IT controls.
Set direction, cascade team goals, and drive learning and development for the team in IT project management and DKSH behaviors.
Matching Summary
Oversee daily operations of supported systems including TPM, AP automation, ECM, and Promotion Management, ensuring timely resolution of incidents and exceptions.
Skills & Requirements
Must-have
Trade Promotion Management (TPM)
AP automation workflows
Enterprise Content Management (ECM)
SAP AP processes
system integrations
incident resolution
Nice-to-have
continuous improvement
operational excellence
stakeholder management
team development
vendor relationship management
Key Requirements
Bachelor's degree in Computing/Information Technology