Develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships
Job Summary
Develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships.
Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs.
At CIBC, your goals are a priority. We aspire to give you a career, rather than just a paycheck.
Matching Summary
Develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an exceptional client experience and deepening client relationships.
Skills & Requirements
Must-have
Client experience leadership
Team coaching and development
Financial needs assessment
On-site full-time work
Nice-to-have
Community advocacy for recruitment
Collaboration across client offers
Empowering self-service channels
Key Requirements
Mutual Funds License (Canadian Securities Course or Investment Funds In Canada)
Experience providing coaching and hands on support