Pre-registration Specialist Ii

University of Arkansas for Medical Sciences

Base: commensurate with education + experience; bo...
Complicated patient registrations
Coordination of benefits issues
Insurance verification and eligibility
The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans

Job Summary

  • The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
  • This position works under supervision and provides comprehensive support for finance and patient care activities, acting as the go-to resource for complicated registrations and coordination of benefits issues.
  • UAMS offers amazing benefits including medical, dental, vision plans, retirement contributions, education discounts, and career training opportunities for benefits eligible positions.

Matching Summary

The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

Salary

Base: Commensurate with education and experience; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, retirement, education discount, and other perks

Skills & Requirements

Must-have

  • Complicated patient registrations
  • Coordination of benefits issues
  • Insurance verification and eligibility
  • Customer service skills
  • Call center environment
  • Data entry and record keeping
  • Telephone etiquette skills

Nice-to-have

  • Training and monitoring new staff
  • Effective communication skills
  • Conflict resolution and negotiation
  • Service recovery skills
  • Teamwork and collaboration
  • Confidentiality maintenance

Key Requirements

  • High School diploma or GED
  • 2 years customer service experience
  • 2 years healthcare experience in registration or insurance verification
  • Proof of legal authority to work in the United States
  • Annual TB screening and criminal background check

Work Rights

Must have legal authority to work in the United States on first day

Tailored Resume

Cover Letter