$148,750 - $201,250; not specified; not specified ...
100% onsite
Itsm service delivery
Itil standards
Continuous service improvements
Direct overall contractor support and manage day-to-day operations, ensuring high-quality ITSM service delivery
Job Summary
Direct overall contractor support and manage day-to-day operations, ensuring high-quality ITSM service delivery.
Drive continual service improvements by incorporating government and customer feedback and utilizing trend analysis to enhance the customer experience and optimize resource planning.
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
Matching Summary
Direct overall contractor support and manage day-to-day operations, ensuring high-quality ITSM service delivery.