This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions
Job Summary
This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions.
Partner with business and IT teams to define requirements and deliver solutions that support commercial strategy and improve field sales experience.
Provide Level 2–3 support by troubleshooting issues and implementing fixes.
Matching Summary
This role acts as the key link between the Commercial Delivery team and business stakeholders—translating business needs into effective technology solutions.
Skills & Requirements
Must-have
Veeva CRM expertise
Translate business needs to solutions
Gather and document requirements
Lead testing and change management
Provide expert guidance on Veeva CRM
Manage small projects and enhancements
Nice-to-have
Strong stakeholder management
Solution design capabilities
Experience with validated systems
Agile and Waterfall SDLC knowledge
Familiarity with Jira and Confluence
Key Requirements
7 years healthcare/life sciences with Veeva CRM, Veeva Vault, Salesforce.com
4 years as Business Analyst with packaged CRM systems