Service Advisor

Bmw Of Bloomfield

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Administer the manufacturer warranty for qualifying vehicle repairs, keeping customer informed of service specials, completion times and service expenses.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and Employee Stock Purchase Plan.

Matching Summary

Serve as the communicator and liaison between the customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: $16.50/hr draw against commission; Bonus/Equity: Bi-weekly commission + performance incentives; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Customer communication and liaison
  • Developing repair estimates
  • Preparing repair orders
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding
  • Prior automotive technician experience

Key Requirements

  • Previous Service Advisor experience preferred
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter