Customer Experience Coordinator (relief) - Boynton Beach, Fl

Veterinary Emergency Group

Boynton Beach, Florida, United States
Competitive compensation; not specified; generous ...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while providing a supportive environment for employees

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while providing a supportive environment for employees.
  • The role requires greeting customers with warmth, routing urgent medical calls to doctors, and providing compassionate guidance on financial options and end-of-life decisions.
  • Employees receive competitive compensation, flexible schedules, and opportunities for growth within a certified Great Place to Work environment.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners while providing a supportive environment for employees.

Salary

Competitive compensation; Not specified; Generous employee referral program; Comfy scrubs and food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Multitasking in high-stakes environments
  • Willingness to work in noisy odorous settings

Nice-to-have

  • High emotional intelligence and empathy
  • Problem-solving skills with innovation focus
  • Humility and team-oriented mindset
  • Curious nature seeking continuous learning
  • Experience with practice management software

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night/weekend/holiday shifts
  • Strong attention to detail and organization

Work Rights

Not specified

Tailored Resume

Cover Letter