Not specified; not specified; full uniform, room d...
Not specified
3 years supervisory management experience
Fluent english communication skills
Opera pms and hotsos system knowledge
The Call Centre Manager position at Crowne Plaza Changi Airport involves overseeing guest inquiries, enhancing customer service, and managing reservations. The role requires strong leadership skills and a proactive approach to guest satisfaction, with a focus on creating a welcoming environment
Job Summary
The role involves delivering exceptional telephone service and managing room reservations to exceed guest expectations.
Candidates must be proactive in day-to-day operations, ensuring timely email responses and implementing customer service improvements.
The company offers a competitive salary, full uniform, impressive room discounts, and comprehensive training opportunities.
Matching Summary
Match Score: 85
The Call Centre Manager position at Crowne Plaza Changi Airport involves overseeing guest inquiries, enhancing customer service, and managing reservations. The role requires strong leadership skills and a proactive approach to guest satisfaction, with a focus on creating a welcoming environment.
Salary
Not specified; Not specified; Full uniform, room discounts, training benefits