Hometap is seeking a Servicing Specialist to join their remote Investment Support team, focusing on providing exceptional customer service to homeowners. The ideal candidate will have experience in mortgage servicing, a strong attention to detail, and excellent communication skills
Job Summary
Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
In this position, you’ll join our Investment Support team and play a critical role in the servicing of our investments.
The annual compensation for this role is $65,000. You’ll also receive meaningful equity, so you can share in our growth and success.
Matching Summary
Match Score: 85
Hometap is seeking a Servicing Specialist to join their remote Investment Support team, focusing on providing exceptional customer service to homeowners. The ideal candidate will have experience in mortgage servicing, a strong attention to detail, and excellent communication skills.
Salary
Base: $65,000; Bonus/Equity: Meaningful equity; Benefits: Medical, dental, vision coverage, work-from-home stipend, parental leave, paid time off
Skills & Requirements
Must-have
Respond to homeowner inquiries
Explain settlement statements
Read and explain investment documents
Review subordination requests
Nice-to-have
Collaborative and passionate team
Commitment to innovation
Strong culture and camaraderie
Key Requirements
1-2 years of experience with mortgage servicing call centers
Experience reading mortgage documentation
Bachelor’s degree, ideally in business, finance or a related field