Customer Data Delivery Lead (director)

PPD (Thermo Fisher)

Remote US
Base: $185,000-215,000 usd; bonus/equity: variable...
Fully remote
Clinical trial data
Sponsor-facing data leader
Translate requirements into solutions
The Customer Data Delivery Lead serves as a senior sponsor-facing data leader, partnering directly with CRO sponsors and clinical stakeholders to understand their clinical trial data needs and translate those requirements into actionable data solutions

Job Summary

  • The Customer Data Delivery Lead serves as a senior sponsor-facing data leader, partnering directly with CRO sponsors and clinical stakeholders to understand their clinical trial data needs and translate those requirements into actionable data solutions.
  • This role operates at the intersection of clinical trial operations, clinical data, and technology, working closely with sponsors to define meaningful data deliverables that support trial oversight, operational decision-making, and program performance.
  • Lead and develop a team of Customer Solutions Specialists, BSAs, and delivery partners, including both internal team members and external partner resources.

Matching Summary

The Customer Data Delivery Lead serves as a senior sponsor-facing data leader, partnering directly with CRO sponsors and clinical stakeholders to understand their clinical trial data needs and translate those requirements into actionable data solutions.

Salary

Base: $185,000-215,000 USD; Bonus/Equity: variable annual bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • clinical trial data
  • sponsor-facing data leader
  • translate requirements into solutions
  • end-to-end delivery coordination
  • lead cross-functional teams

Nice-to-have

  • customer-first mindset
  • continuous improvement
  • data innovation initiatives

Key Requirements

  • 10+ years of experience with clinical trial data
  • 5+ years in sponsor-facing roles
  • Bachelor's degree or equivalent
  • Legally authorized to work in the United States without sponsorship

Work Rights

Must be legally authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter