Sr Customer Service Representative

Nuvasive Inc

Brunssum, Netherlands
Not specified (assumed onsite based on job location)
Process customer orders accurately
Liaise with warehouse and sales teams
Fluent in german and english
Nuvasive Inc is seeking a Senior Customer Service Representative in Brunssum, Netherlands, to act as the first point of contact for customers, ensuring timely order processing and high levels of customer service. The ideal candidate should possess strong communication skills, be customer-focused, and have experience in a similar role

Job Summary

  • The Customer Service Representative serves as the primary point of contact between Nuvasive and its customers, ensuring exceptional service delivery.
  • Responsibilities include processing orders timely, resolving implant availability issues, and maintaining professional relationships with internal and external stakeholders.
  • The role requires a proactive team member who can drive continuous improvement while balancing customer demands with operational constraints.

Matching Summary

Match Score: 85

Nuvasive Inc is seeking a Senior Customer Service Representative in Brunssum, Netherlands, to act as the first point of contact for customers, ensuring timely order processing and high levels of customer service. The ideal candidate should possess strong communication skills, be customer-focused, and have experience in a similar role.

Skills & Requirements

Must-have

  • Process customer orders accurately
  • Liaise with warehouse and sales teams
  • Fluent in German and English

Nice-to-have

  • Experience with SAP system
  • Proactive problem-solving skills
  • Strong attention to detail

Key Requirements

  • Minimum HBO level education
  • 12+ months experience in customer service
  • Fluency in German and English languages

Work Rights

Not specified

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