Ai Onboarding Specialist - Home Services

Podium

Lehi, UT, US
On-site
Ai agent implementation
Customer account management
Product and integration coordination
Podium is seeking an AI Onboarding Specialist to facilitate the onboarding of new customer accounts and ensure successful implementation of AI agents. The ideal candidate will have experience in customer onboarding, knowledge of AI technologies, and strong communication skills

Job Summary

  • Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents.
  • Conduct full-team trainings for all locations in every account, covering best practices.
  • Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Matching Summary

Match Score: 85

Podium is seeking an AI Onboarding Specialist to facilitate the onboarding of new customer accounts and ensure successful implementation of AI agents. The ideal candidate will have experience in customer onboarding, knowledge of AI technologies, and strong communication skills.

Skills & Requirements

Must-have

  • AI agent implementation
  • Customer account management
  • Product and integration coordination
  • Team training delivery
  • Customer issue resolution
  • Usage monitoring

Nice-to-have

  • Growth-oriented approach to AI
  • Navigating complex customer environments
  • Driving insights from data

Key Requirements

  • 1-2 years customer onboarding/implementation experience
  • Working knowledge of AI technologies
  • Bachelor's degree in business or similar
  • Exceptional written and communication skills
  • Experience communicating directly with clients
  • Managing multiple concurrent projects
  • Excellent problem-solving skills
  • Self-starter

Work Rights

Not specified

Tailored Resume

Cover Letter