Front Desk Agent

Epicureanhotel

Macon, GA, United States
On-site
Provide personalized check-in experience
Utilize advanced technology for service
Interact with guests and share hotel knowledge
Epicurean Hotel is seeking an enthusiastic Front Desk Agent to provide exceptional customer service and create memorable experiences for guests. The role requires a blend of hospitality skills, technology proficiency, and the ability to manage various tasks in a fast-paced environment

Job Summary

  • The Front Desk Host is responsible for Front Desk, Bell Services, and Concierge Services, providing a unique check-in experience.
  • This role involves utilizing advanced technology to ensure exceptional personalized service and interacting with guests to share hotel knowledge.
  • The position requires assisting guests with rooms, luggage, travel arrangements, and verifying charges while maintaining guest confidentiality.

Matching Summary

Match Score: 85

Epicurean Hotel is seeking an enthusiastic Front Desk Agent to provide exceptional customer service and create memorable experiences for guests. The role requires a blend of hospitality skills, technology proficiency, and the ability to manage various tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Provide personalized check-in experience
  • Utilize advanced technology for service
  • Interact with guests and share hotel knowledge
  • Maintain guest confidentiality
  • Provide local information for guests

Nice-to-have

  • Enthusiastic, fun, and energetic
  • Take work seriously but not themselves
  • Anticipate, prevent, identify, and solve problems

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Excellent customer service skills
  • Excellent communication skills
  • Ability to use technology (tablets, iPads)
  • Ability to lift, pull 40 lbs
  • Ability to sit or stand for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter