MUST University is committed to educating a global workforce in a diverse and inclusive environment with equal opportunities for growth
Job Summary
MUST University is committed to educating a global workforce in a diverse and inclusive environment with equal opportunities for growth.
The Applications Specialist will design and automate institutional workflows, support Help Desk systems, and implement AI-driven solutions to enhance operational efficiency.
This role partners with academic and administrative departments to streamline operations and continuously improve service delivery through technology and process optimization.
Matching Summary
MUST University is committed to educating a global workforce in a diverse and inclusive environment with equal opportunities for growth.
Skills & Requirements
Must-have
workflow automation platforms
Help Desk system administration
AI-powered automation implementation
process mapping and documentation
low-code/no-code automation tools
system integrations and API knowledge
Nice-to-have
strong analytical and problem-solving skills
excellent communication and collaboration
experience with AI-native coding tools
ability to manage multiple priorities
comfortable in remote fast-paced environment
Key Requirements
Associate’s degree in IT or related field
2–4 years experience in process improvement or application support
experience with Pipefy or similar workflow platforms
experience with Freshdesk, Zendesk, Jira or similar Help Desk tools