This role is crucial for processing time-sensitive orders and meeting customer commitments while interacting via email and phone
Job Summary
This role is crucial for processing time-sensitive orders and meeting customer commitments while interacting via email and phone.
The position requires working closely with internal departments including sales, operations, marketing, IT, and finance to deliver a positive customer experience.
Allegion offers generous paid time off, a 401K plan with a 6% company match, and tuition reimbursement as part of its benefits package.
Matching Summary
This role is crucial for processing time-sensitive orders and meeting customer commitments while interacting via email and phone.
Skills & Requirements
Must-have
6+ months customer service experience
HS Diploma or GED required
Microsoft Office proficiency
CRM tools usage
ERP business systems knowledge
Nice-to-have
Bachelor's degree preferred
Strong written communication skills
Ability to multi-task efficiently
Identify recurring customer issues
Remote work capability
Key Requirements
6+ months customer service or order entry experience
HS Diploma or GED required
Bachelor's degree preferred
Working knowledge of PC based software applications