The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team
Job Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.
Matching Summary
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team.
Salary
Base: $21.23 - $27.70 per hour; Bonus/Equity: Discretionary and formulaic incentive and retention awards may be offered; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages
Skills & Requirements
Must-have
Assist in basic account opening
Execute financial transactions
Resolve customer complaints
Support sales/service activities
Adhere to operational controls
Nice-to-have
Foster customer loyalty
Increase sales to consumers
Participate in events
Key Requirements
1-3 years of relevant experience
Previous Retail Banking or similar experience required