Network Technician

Mass General Brigham Incorporated

Boston, MA, United States
Base: $22.22 - $31.71phly; bonus/equity: not speci...
Fully remote
Break/fix technical support services
Transport and set up technical equipment
Troubleshoot hardware and software issues
The role supports Mass General Brigham's mission by managing technical systems to ensure secure and efficient operations

Job Summary

  • The role supports Mass General Brigham's mission by managing technical systems to ensure secure and efficient operations.
  • Responsibilities include providing break/fix support, transporting equipment, and resolving routine hardware and software issues for internal users.
  • The position offers a competitive hourly pay range of $22.22 - $31.71 along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role supports Mass General Brigham's mission by managing technical systems to ensure secure and efficient operations.

Salary

Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • Break/fix technical support services
  • Transport and set up technical equipment
  • Troubleshoot hardware and software issues
  • Microsoft Windows operating systems proficiency
  • ITIL leading practices for escalation

Nice-to-have

  • Excellent customer service skills
  • Detail-oriented in fast-paced environments
  • Ability to multitask and prioritize
  • Strong written and verbal communication
  • Collaborative team player mindset

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years experience in IT support preferred
  • Associate's Degree in Related Field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter