Ingeniera/o De Soporte Técnico En Campo - Cdmx Y Alrededores

UNISYS AUSTRALIA PTY LIMITED

Mexico City, Mexico
**
5+ years technical support experience
Field troubleshooting and incident resolution
Network and system monitoring skills
** Unisys Australia Pty Limited is seeking a Field Technical Support Engineer in Mexico City to provide technical support across various environments and client accounts. The ideal candidate should have a minimum of five years of field technical support experience and possess a high school diploma, with a technical degree preferred. **

Job Summary

  • The role involves providing technical support across various environments while managing multiple client accounts simultaneously.
  • Candidates are expected to resolve complex incidents, implement system updates, and monitor network performance to prevent recurring failures.
  • Success in this position requires strong organizational skills to track tasks and ensure continuous service delivery for clients.

Matching Summary

Match Score: 75

** Unisys Australia Pty Limited is seeking a Field Technical Support Engineer in Mexico City to provide technical support across various environments and client accounts. The ideal candidate should have a minimum of five years of field technical support experience and possess a high school diploma, with a technical degree preferred. **

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • field troubleshooting and incident resolution
  • network and system monitoring skills

Nice-to-have

  • process improvement initiative participation
  • customer satisfaction focus
  • technical training collaboration

Key Requirements

  • High school diploma required
  • Valid driver's license and personal vehicle
  • Minimum 5 years of field support experience

Work Rights

Reside in Mexico City

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