Customer Service Manager

77

Cheshire, United Kingdom
Contract condition understanding and application
Health and safety practices including coshh
Microsoft word and excel competence
The role involves managing services for a government client with multiple education premises while ensuring SLAs are met

Job Summary

  • The role involves managing services for a government client with multiple education premises while ensuring SLAs are met.
  • Candidates must be able to read project legal documents, apply complex payment mechanisms, and manage subcontractor compliance.
  • JLL offers opportunities to innovate with leading businesses on landmark projects within the Workplace Management division.

Matching Summary

The role involves managing services for a government client with multiple education premises while ensuring SLAs are met.

Skills & Requirements

Must-have

  • Contract condition understanding and application
  • Health and Safety practices including COSHH
  • Microsoft Word and Excel competence
  • Team management and performance evaluation
  • SLA monitoring and reporting
  • Invoice and financial application management

Nice-to-have

  • HVAC building systems knowledge
  • Facilities Management software experience
  • Client focused service environment background
  • Flexible approach to work requirements

Key Requirements

  • Ability to understand and apply contract conditions
  • Competence in IT disciplines like Microsoft Office
  • Awareness of Health & Safety working practices

Work Rights

Not specified

Tailored Resume

Cover Letter