Answering Service Care - Remote Agent

Answering Service Care

Remote
Base: $15.00-$18.50ph depending on state + tenure;...
Remote
Strong verbal and written communication skills
Ability to multi-task in fast-paced environment
Empathetic and compassionate customer interactions
Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries

Job Summary

  • Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries.
  • The role involves delivering exceptional support by handling calls, scheduling appointments, and providing multi-channel communication including live chat, SMS, and email.
  • Employees receive competitive pay with weekly performance bonuses, comprehensive benefits including health coverage and PTO starting day one, and opportunities for career advancement.

Matching Summary

Answering Service Care is a third-generation family business with over 50 years of experience providing professional, reliable customer service across diverse industries.

Salary

Base: $15.00-$18.50/hr depending on state and tenure; Bonus/Equity: Weekly performance bonuses starting at $2.75/hr above base pay; Benefits: Health/Dental/Vision coverage, PTO, Employee Assistance Program, childcare and gym membership reimbursement

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to multi-task in fast-paced environment
  • Empathetic and compassionate customer interactions
  • Intermediate to advanced computer skills
  • Follow call scripts and industry-specific guidelines
  • Accurate message relay and call documentation

Nice-to-have

  • People-first culture
  • Career growth opportunities
  • Patience under pressure
  • Team-oriented environment
  • Adaptability to evolving business landscape

Key Requirements

  • Strong verbal and written communication skills
  • Intermediate to advanced computer skills
  • Ability to multi-task and remain focused
  • Empathy and compassion in customer service

Work Rights

Not specified

Tailored Resume

Cover Letter