Customer Service Representative - Part Time

Livingston Animal Hospital

Not specified; competitive pyy mentioned; performa...
Part-time (afternoons and saturdays)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Livingston Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their small-town mixed animal clinic. The ideal candidate will be responsible for managing client communications, scheduling appointments, and supporting the medical team while providing exceptional customer service

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Responsibilities include managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and the medical team.
  • The company offers tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 75

Livingston Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their small-town mixed animal clinic. The ideal candidate will be responsible for managing client communications, scheduling appointments, and supporting the medical team while providing exceptional customer service.

Salary

Not specified; Competitive pay mentioned; Performance bonuses available

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work afternoons and rotate Saturdays

Nice-to-have

  • Prior customer service experience preferred
  • Previous clinical experience preferred
  • Empathy for upset or emotional clients
  • Active listening skills for triage inquiries
  • Ability to work in fast-paced environment

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software required

Work Rights

Not specified

Tailored Resume

Cover Letter