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The Customer Service Specialist position at Integer involves coordinating operational support for customer orders, maintaining communication with internal and external stakeholders, and ensuring the accuracy of forecasts and inventory management. The ideal candidate should possess a business-related degree, with 2-5 years of experience in customer service or manufacturing, and strong analytical and communication skills.
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Job Summary
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
Coordina y ejecuta la función de soporte operacional de todos los procesos relacionados con órdenes del cliente.
Provee reportes de manera oportuna para apoyar a Clientes, Ventas, Marketing y Operaciones; en pronósticos, planes de envíos, ventas, OTD, niveles de safety stock e historia del producto.
Matching Summary
Match Score: 75
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The Customer Service Specialist position at Integer involves coordinating operational support for customer orders, maintaining communication with internal and external stakeholders, and ensuring the accuracy of forecasts and inventory management. The ideal candidate should possess a business-related degree, with 2-5 years of experience in customer service or manufacturing, and strong analytical and communication skills.
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Skills & Requirements
Must-have
Customer order processing
Sales order creation and expediting
Master Demand Plan maintenance
Inventory reconciliation
Price list maintenance
Billing and collections resolution
Customer quote and price requests
Nice-to-have
Respectful interaction
Open and honest communication
Doing the right things
Teamwork and collaboration
Proactive problem-solving
Detail-oriented approach
Key Requirements
2-5 years experience in customer service/manufacturing