Guest Relations Intern

Sofitel Brussels Europe

Brussels, Belgium
Not specified; not specified; internship contract ...
On-site
Current hospitality student enrollment
Fluent english communication skills
Vip guest arrival preparation
Sofitel Brussels Europe is seeking a Guest Relations Intern to assist in ensuring high-quality service and guest satisfaction at their luxury hotel in Brussels. The role involves coordination across departments, managing VIP arrivals, and maintaining service standards

Job Summary

  • The intern plays a central role in ensuring Sofitel Brussels Europe's quality standards are met across all services to satisfy clients.
  • Responsibilities include preparing VIP arrivals, coordinating with various departments, and resolving client complaints through active listening and effective communication.
  • The company offers a six-month paid internship with opportunities for career evolution within the global Accor network of over 5,600 hotels.

Matching Summary

Match Score: 85

Sofitel Brussels Europe is seeking a Guest Relations Intern to assist in ensuring high-quality service and guest satisfaction at their luxury hotel in Brussels. The role involves coordination across departments, managing VIP arrivals, and maintaining service standards.

Salary

Not specified; Not specified; Internship contract with convention provided

Skills & Requirements

Must-have

  • Current hospitality student enrollment
  • Fluent English communication skills
  • VIP guest arrival preparation
  • Client complaint resolution
  • Daily service standards enforcement

Nice-to-have

  • Luxury sector experience preferred
  • Additional language proficiency
  • Strong attention to detail
  • Team collaboration mindset
  • Proactive problem-solving attitude

Key Requirements

  • Enrolled in a renowned hospitality school
  • Six-month internship duration starting January 2026
  • Professional grooming and presentation standards

Work Rights

Internship contract required

Tailored Resume

Cover Letter