Emergency Communications Operator (eco)

Bernalillo County Fire Rescue

Albuquerque, New Mexico, US
Probationary: $26.08ph; union: $26.62ph; benefits:...
Fully remote
Receive emergency 9-1-1 calls
Dispatch fire and ems units
Provide pre-arrival medical instructions
Bernalillo County Fire Rescue is seeking an Emergency Communications Operator (ECO) to handle emergency and non-emergency calls, dispatch services, and provide critical pre-arrival instructions. The position emphasizes a strong commitment to public safety and communication accuracy while offering competitive benefits and a supportive workplace culture

Job Summary

  • The role involves answering emergency 9-1-1 calls and dispatching fire and EMS units with precision.
  • Employees enjoy benefits including generous leave accruals, health benefits, and a lucrative retirement plan.
  • The position requires working various shifts, holidays, and overtime in a high-stress safety-sensitive environment.

Matching Summary

Match Score: 85

Bernalillo County Fire Rescue is seeking an Emergency Communications Operator (ECO) to handle emergency and non-emergency calls, dispatch services, and provide critical pre-arrival instructions. The position emphasizes a strong commitment to public safety and communication accuracy while offering competitive benefits and a supportive workplace culture.

Salary

Probationary: $26.08/hr; Union: $26.62/hr; Benefits: Health, retirement, leave accruals

Skills & Requirements

Must-have

  • Receive emergency 9-1-1 calls
  • Dispatch fire and EMS units
  • Provide pre-arrival medical instructions
  • Access NCIC and CAD systems
  • Work shift weekends and holidays

Nice-to-have

  • Collaborative team environment
  • High quality of life focus
  • Flexible work culture

Key Requirements

  • High School Diploma or GED
  • Two years related experience
  • No felony conviction
  • No DWI in past three years
  • Complete NM DPS Telecommunicator Academy
  • Obtain EMD and CPR certifications
  • Pass background and drug testing

Work Rights

Must not have a felony conviction; subject to drug testing

Tailored Resume

Cover Letter