Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, United States
$5,375 to $12,000 monthly; commissions + bonuses; ...
On-site
Customer communication
Service estimates
Repair order preparation
DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate customer service and communication between clients and technicians. The role involves assessing vehicle issues, preparing repair orders, and managing customer interactions to ensure satisfaction, with a competitive compensation structure including commissions and bonuses

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

DCH Kia of Temecula is seeking an experienced Automotive Service Advisor to facilitate customer service and communication between clients and technicians. The role involves assessing vehicle issues, preparing repair orders, and managing customer interactions to ensure satisfaction, with a competitive compensation structure including commissions and bonuses.

Salary

$5,375 to $12,000 monthly; commissions plus bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • customer communication
  • service estimates
  • repair order preparation
  • warranty administration

Nice-to-have

  • exemplary customer service
  • team player

Key Requirements

  • Previous Service Advisor experience
  • Prior automotive technician experience
  • Basic mechanical understanding
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter