Amazon is seeking a Customer Service Associate for a seasonal, full-time role in Pasay City, Philippines. The position involves providing exceptional customer support for North America and UK markets through various communication channels, operating on a variable schedule
Job Summary
Amazon's mission is to be the Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal.
You’ll be the first point of contact for our North America and United Kingdom (UK) markets/ customers by answering their requests through phone, chat and/or email.
This role requires working variable hours to match when customers need us most, including shifting, rotating, and graveyard schedules.
Matching Summary
Match Score: 75
Amazon is seeking a Customer Service Associate for a seasonal, full-time role in Pasay City, Philippines. The position involves providing exceptional customer support for North America and UK markets through various communication channels, operating on a variable schedule.
Skills & Requirements
Must-have
problem solve for customers
answer requests via phone, chat, email
use variety of tools
communicate effectively with customers
work variable hours
minimum 40 hours per week
Nice-to-have
hard-working, articulate, detail-oriented
friendly and customer-focused
ability to learn quickly and embrace change
comfortable multi-tasking in high-energy environment
Key Requirements
Government-issued IDs
Proof of statutory numbers: SSS, TIN, Pagibig, Philhealth