Guest Services - The Fillmore Detroit

Live Nation Entertainment

Detroit, Michigan, United States
Greet guests and scan tickets upon entry
Maintain venue cleanliness and safety
Resolve guest complaints effectively
The role involves ensuring safety, maintaining venue cleanliness, and engaging with guests before, during, and after shows

Job Summary

  • The role involves ensuring safety, maintaining venue cleanliness, and engaging with guests before, during, and after shows.
  • Employees are responsible for verifying ticket authenticity, assisting patrons with seat accommodations, and guiding guests to exits in emergencies.
  • Live Nation Entertainment fosters an inclusive environment where team members embrace passion, innovation, and a commitment to sustainability.

Matching Summary

The role involves ensuring safety, maintaining venue cleanliness, and engaging with guests before, during, and after shows.

Skills & Requirements

Must-have

  • Greet guests and scan tickets upon entry
  • Maintain venue cleanliness and safety
  • Resolve guest complaints effectively
  • Assist guests with special needs
  • Guide guests during emergency situations

Nice-to-have

  • Passionate and motivated attitude
  • Entrepreneurial spirit and resourcefulness
  • Excellent verbal communication skills
  • Teamwork for venue closing duties
  • Commitment to sustainability programs

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 1+ year in guest service role preferred
  • Ability to walk, climb stairs, and lift 25 lbs+

Work Rights

Not specified

Tailored Resume

Cover Letter