Operations Manager - Global Hospitality Services - Vice President

Workforcity

Fully remote
Operations excellence management
Vendor management and evaluation
Stakeholder relations and liaison
The role requires delivering cost effective and high-quality solutions with accountability in a demanding and constantly changing environment

Job Summary

  • The role requires delivering cost effective and high-quality solutions with accountability in a demanding and constantly changing environment.
  • The Operations Manager acts as the primary liaison between India GHS operations, Asia leadership, and local Senior Stakeholders to deliver a best-in-class colleague and client experience.
  • The position includes managing diverse cultural operations, driving continuous service improvement, and ensuring alignment with Citi’s global standards.

Matching Summary

The role requires delivering cost effective and high-quality solutions with accountability in a demanding and constantly changing environment.

Skills & Requirements

Must-have

  • operations excellence management
  • vendor management and evaluation
  • stakeholder relations and liaison
  • people management and leadership
  • project management and implementation
  • operational governance and compliance
  • budget and financial management

Nice-to-have

  • change management expertise
  • strong interpersonal and communication skills
  • flexible and responsive work approach
  • structured and organized methodology
  • administrative and project literacy
  • experience with multi-site operations

Key Requirements

  • University degree in hospitality or related field
  • Minimum 10 years operational experience
  • Experience managing multi-site corporate operations
  • Proficient in MS Office
  • Ability to handle confidential information under NDA

Work Rights

Not specified

Tailored Resume

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