$19-$22ph depending on experience; not specified; ...
Professional phone etiquette
Handle emotional clients
Remain calm in emergencies
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, as well as operating a multi-line telephone system and accepting payments.
At AmeriVet, we’re committed to your growth, development, well-being, and success, offering tailored development programs, mentorship, career pathing, competitive pay, and comprehensive benefits for full-time employees.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
Salary
$19-$22/hr depending on experience; Not specified; Not specified
Skills & Requirements
Must-have
Professional phone etiquette
Handle emotional clients
Remain calm in emergencies
Process payments accurately
Maintain client records
Nice-to-have
Personable and skilled
Create welcoming environment
Empower team members
People-focused approach
Key Requirements
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Ability to work most Saturdays
Experience with Veterinary Electronic Medical Records