Four Seasons Hotels & Resorts is seeking a Yacht Service Specialist to enhance the pre-cruise guest experience on their luxury yacht, Four Seasons Yacht I. Ideal candidates should have a background in luxury travel, particularly in the cruise industry, and be committed to providing exceptional customer service
Job Summary
The Yacht Service Specialist supports the pre-cruise guest service team by assessing needs and providing personalized recommendations to ensure maximum customer satisfaction.
This role requires coordinating with local Destination Management Companies to customize shore experiences and ensuring a seamless handover to the onboard Concierge.
Four Seasons offers competitive salary, comprehensive benefits, excellent training opportunities, and an employee travel program for this position.
Matching Summary
Match Score: 85
Four Seasons Hotels & Resorts is seeking a Yacht Service Specialist to enhance the pre-cruise guest experience on their luxury yacht, Four Seasons Yacht I. Ideal candidates should have a background in luxury travel, particularly in the cruise industry, and be committed to providing exceptional customer service.
Salary
Competitive Salary; Comprehensive benefits package; Not specified
Skills & Requirements
Must-have
3+ years luxury travel experience
High level hospitality professionalism
Confidential information handling
Email and telephone communication skills
Nice-to-have
Adaptability to changing touring requests
Personal recommendations and touches
Collaboration with Destination Management Companies
Seamless handover coordination
Key Requirements
Bachelor's Degree preferred in Tourism or Hospitality
3+ years in luxury cruise industry
Must be legally permitted to work in the United States
Work Rights
Must already be legally permitted to work in the United States