The Field Service Engineer is responsible for providing exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude
Job Summary
The Field Service Engineer is responsible for providing exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude.
This position reports to the Sr. Field Service Manager of the Northwest field service team and will be a fully remote in the San Jose, CA role, supporting our customers in the greater Northeast US states.
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
Matching Summary
The Field Service Engineer is responsible for providing exceptional customer experience through great communication, solid problem-solving ability, and a positive attitude.
Salary
Base: $40.00 - 43.00/hr; Bonus/Equity: Eligible for bonus/incentive pay; Benefits: Comprehensive package including PTO, medical/dental/vision, 401(k)
Skills & Requirements
Must-have
Exceptional customer experience
Advanced troubleshooting and repair skills
Daily travel throughout the Northwest
50% overnight travel
Nice-to-have
Culture of belonging
Continuous improvement
Collaboration and authenticity
Key Requirements
Associates degree with multiple years of experience
High School Diploma with appropriate industry experience
Valid driver's license with acceptable driving record