Customer Experience Advisor | S1 | Retail Banking | Sevenoaks

Santander

Sevenoaks, United Kingdom
Base: £27,138; benefits: £500 annual cash allowanc...
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Outstanding customer service
Effective communication with customers
Day-to-day transactions and queries
** Santander is seeking a Customer Experience Advisor for its retail banking branch in Sevenoaks, UK. The role involves providing exceptional customer service, both in-person and over the phone, while contributing to a collaborative team environment. **

Job Summary

  • Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.
  • The Customer Experience Advisor will be a listener and problem solver, assisting customers with transactions, technology, and protection against fraud.
  • Benefits include a starting salary of £27,138 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Match Score: 75

** Santander is seeking a Customer Experience Advisor for its retail banking branch in Sevenoaks, UK. The role involves providing exceptional customer service, both in-person and over the phone, while contributing to a collaborative team environment. **

Salary

Base: £27,138; Benefits: £500 annual cash allowance plus holiday, pension, healthcare, and more

Skills & Requirements

Must-have

  • outstanding customer service
  • effective communication with customers
  • day-to-day transactions and queries
  • customer fraud and scam protection

Nice-to-have

  • desire to go above-and-beyond
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter