Service Delivery Manager, Service Excellence

University of Sydney

Darlington, NSW, Australia
Strategic leadership
Operational oversight
Service design principles
This role offers a career-defining opportunity to influence outcomes at an institutional scale

Job Summary

  • This role offers a career-defining opportunity to influence outcomes at an institutional scale.
  • You will lead large-scale change initiatives and champion continuous improvement.
  • The position includes flexible working options and access to various staff benefits.

Matching Summary

This role offers a career-defining opportunity to influence outcomes at an institutional scale.

Skills & Requirements

Must-have

  • strategic leadership
  • operational oversight
  • service design principles

Nice-to-have

  • cross-functional team leadership
  • change management experience
  • user-centered service models

Key Requirements

  • tertiary qualifications in relevant fields
  • 7-10 years of relevant experience
  • 3-5 years in a management role

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter