As part of the Customer Operations team, you will build AI-powered insights and apply machine learning to elevate customer experience, collaborating with cross-functional partners
Job Summary
As part of the Customer Operations team, you will build AI-powered insights and apply machine learning to elevate customer experience, collaborating with cross-functional partners.
Key responsibilities include developing, testing, and deploying machine-learning models for customer experience improvement and operational efficiency, as well as building data pipelines and monitoring dashboards.
Bell offers a comprehensive compensation package including competitive salary, benefits, and a 35% discount on services, fostering an inclusive and accessible workplace.
Matching Summary
As part of the Customer Operations team, you will build AI-powered insights and apply machine learning to elevate customer experience, collaborating with cross-functional partners.
Skills & Requirements
Must-have
machine learning models
statistical techniques
feature engineering
model evaluation
data pipelines
generative AI technologies
Nice-to-have
customer-centric processes
cross-functional collaboration
innovation acceleration
work-life balance
inclusive and accessible workplace
Key Requirements
Bachelor’s degree in computer science, Statistics, Mathematics, Data Science, or related field
1-3 years of experience in data science or analytics