Service Advisor

East Bay BMW

Pleasanton, California, US
Base: $16.90 - $26.00; bonus/equity: commission ba...
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Identify and document service needs
Advise customers on services
Estimate repair costs
** East Bay BMW is seeking a Service Advisor in Pleasanton, California, who will be responsible for selling and scheduling automotive maintenance and repair services for customers. The ideal candidate should have automotive experience, excellent customer service skills, and the ability to communicate effectively. **

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Advises customers on necessary and recommended services and offers additional services and repairs.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Match Score: 75

** East Bay BMW is seeking a Service Advisor in Pleasanton, California, who will be responsible for selling and scheduling automotive maintenance and repair services for customers. The ideal candidate should have automotive experience, excellent customer service skills, and the ability to communicate effectively. **

Salary

Base: $16.90 - $26.00; Bonus/Equity: Commission based on sales, Production bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards
  • Intermediate Microsoft Office skills

Nice-to-have

  • Demonstrate Core Values
  • Passion for Winning
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver’s License

Work Rights

Not specified

Tailored Resume

Cover Letter