Customer Service Officer (Facilities Coordination)

TRUST RECRUIT PTE. LTD.

Singapore
Not specified
Schedule and coordinate technician jobs
Prepare daily schedules and checklists
Handle customer enquiries via call email whatsapp
Trust Recruit Pte. Ltd. is seeking a Customer Service Officer for Facilities Coordination in Singapore. The role involves scheduling and coordinating technicians, handling customer inquiries, preparing quotations, and managing service reports

Job Summary

  • The role involves planning, scheduling, and coordinating job assignments with technicians for facilities maintenance.
  • Candidates will manage customer enquiries, prepare quotations, and ensure all safety documentation like EPTW and SWP is submitted correctly.
  • The position requires monitoring water treatment reports for NEA submission and preparing contractor summary sheets after job completion.

Matching Summary

Match Score: 75

Trust Recruit Pte. Ltd. is seeking a Customer Service Officer for Facilities Coordination in Singapore. The role involves scheduling and coordinating technicians, handling customer inquiries, preparing quotations, and managing service reports.

Skills & Requirements

Must-have

  • Schedule and coordinate technician jobs
  • Prepare daily schedules and checklists
  • Handle customer enquiries via call email WhatsApp
  • Submit EPTW RA SWP MOS HP documentation
  • Monitor water treatment reports with NEA

Nice-to-have

  • Experience handling term contracts
  • FM project management experience
  • Strong follow-up skills for quotations

Key Requirements

  • Diploma in Engineering or Facilities Management
  • 2-3 years relevant experience
  • Experience with term contracts or FM projects

Work Rights

Not specified

Tailored Resume

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