Technicien De Maintenance Hotliner - Lyon H/f

Henry Schein

Limonest, France
Base: 29,000€ - 35,000€; bonus/equity: prime pouva...
First point of contact for clients
First level remote maintenance
Plan technician travel
Your main missions are to welcome clients by phone, conduct investigations to effectively respond to their problems, and perform first-level maintenance remotely

Job Summary

  • Your main missions are to welcome clients by phone, conduct investigations to effectively respond to their problems, and perform first-level maintenance remotely.
  • You will organize technician interventions by planning their travel in real-time, optimizing schedules based on priorities and geographical proximity.
  • We offer an optimized work-life balance with 37 hours per week and 13 RTT days per year, an attractive salary of €29,000 to €35,000 gross annually, and a bonus potentially reaching 10%.

Matching Summary

Your main missions are to welcome clients by phone, conduct investigations to effectively respond to their problems, and perform first-level maintenance remotely.

Salary

Base: 29000€ - 35000€; Bonus/Equity: Prime pouvant atteindre 10%; Benefits: Mutuelle santé avantageuse, Titres restaurant

Skills & Requirements

Must-have

  • First point of contact for clients
  • First level remote maintenance
  • Plan technician travel
  • Optimize technician schedules
  • Ensure availability of spare parts

Nice-to-have

  • Customer service oriented
  • Active listening skills
  • Quality relationships
  • Dynamic and demanding environment

Key Requirements

  • Bac to Bac+2 technical training
  • Solid technical background
  • Dental field experience ideal

Work Rights

Not specified

Tailored Resume

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