Claims Specialist

Eml

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong customer service experience
Allied health or case management background
Excellent communication skills
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey.
  • Candidates will liaise with injured workers, employers, providers, and internal stakeholders to coordinate treatment and manage payments.
  • The position offers work-from-home flexibility up to three days per week after the first three months, subject to performance.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their return-to-work journey.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong customer service experience
  • Allied health or case management background
  • Excellent communication skills

Nice-to-have

  • Resilient and empathetic demeanor
  • Ability to manage competing priorities
  • Passion for helping people recover

Key Requirements

  • Previous case management experience
  • Allied health background preferred
  • Face-to-face Assessment Centre attendance required

Work Rights

Not specified

Tailored Resume

Cover Letter