Client Service Coordinator - 005288

Marshfield Animal Hospital

$17.70 - $22.62 hourly; not specified; not specifi...
Resolve client problems
Manage high volume requests
Computer for long periods
The Client Care Associate’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication

Job Summary

  • The Client Care Associate’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.
  • Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution.
  • Banfield Pet Hospital® is committed to a diverse work environment in which all individuals are treated with respect and dignity.

Matching Summary

The Client Care Associate’s primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication.

Salary

$17.70 - $22.62 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Resolve client problems
  • Manage high volume requests
  • Computer for long periods
  • Work more than 40 hours
  • Pets present environment

Nice-to-have

  • Exemplify Five Principles of Mars
  • Recognize and analyze client needs
  • Contribute to team effort
  • Prioritize your well-being

Key Requirements

  • High School diploma/GED required
  • Minimum one year customer service experience
  • Associate’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter