Element Fleet Management is seeking a Specialist for their Info & Service Desk in Mexico City. The role focuses on providing IT support, maintaining network systems, and ensuring high availability of IT assets, with an emphasis on a people-first approach to client service
Job Summary
Responsible for setting up and maintaining computer networks, offering support to users, and troubleshooting problems within an SLA framework.
Provide technical support, train new hires, manage IT assets, and identify technological improvements for user devices and office equipment.
Element offers a competitive compensation package including base salary, annual bonus, savings fund, retirement plan, vouchers, and support for sports activities, alongside medical/life insurance, flexible schedules, and a hybrid work model.
Matching Summary
Match Score: 85
Element Fleet Management is seeking a Specialist for their Info & Service Desk in Mexico City. The role focuses on providing IT support, maintaining network systems, and ensuring high availability of IT assets, with an emphasis on a people-first approach to client service.
Skills & Requirements
Must-have
Help desk support
Network engineering
Troubleshoot IT issues
IT asset management
Onsite and remote support
Nice-to-have
People first culture
Innovation and hard work
Empowerment and accountability
Culture of wellness
Key Requirements
Proven working experience in help desk support
Proficiency in English
BS degree in Information Technology or Computer Science