Team Manager, Group & Advisor Specialist – Group Sales Edmonton

Alberta Blue Cross

Edmonton, AB, Canada
Not specified (assumed to be in-person based on location and role requirements).
5+ years client service experience
2+ years team management experience
Group benefits and advisor channel knowledge
Alberta Blue Cross is seeking a dynamic Team Manager for their Group & Advisor Specialist role in Edmonton, focusing on leading a team of Client Care Specialists to provide exceptional service to group clients and advisors. The ideal candidate should have experience in client service, sales support, and leadership, with a strong emphasis on coaching and team development

Job Summary

  • This role is critical to delivering exceptional service to group clients and advisor partners while supporting strategic initiatives across Alberta's Small and Medium Business segment.
  • The successful candidate will lead, coach, and mentor a team of Client Care Specialists through regular meetings and one-on-one sessions to foster accountability and innovation.
  • Alberta Blue Cross values diversity, encourages work-life balance, and provides opportunities for career growth in an innovative, high-energy environment.

Matching Summary

Match Score: 85

Alberta Blue Cross is seeking a dynamic Team Manager for their Group & Advisor Specialist role in Edmonton, focusing on leading a team of Client Care Specialists to provide exceptional service to group clients and advisors. The ideal candidate should have experience in client service, sales support, and leadership, with a strong emphasis on coaching and team development.

Skills & Requirements

Must-have

  • 5+ years client service experience
  • 2+ years team management experience
  • Group benefits and advisor channel knowledge
  • CRM systems proficiency
  • Performance metrics management

Nice-to-have

  • Passion for service excellence
  • Collaborative leadership style
  • Experience with lean or agile practices
  • Subject matter expert capabilities
  • Strategic initiative support

Key Requirements

  • 5+ years in client service or sales support
  • 2+ years in leadership or team management
  • Strong understanding of small and medium business market dynamics
  • Ability to travel within Alberta as needed

Work Rights

Not specified

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