Technical Support Engineer

Johnson Controls Inc

Milwaukee, Wisconsin, United States
Base: $89,000 - $119,000; bonus/equity: competitiv...
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5+ years technical support experience
Reactjs and spring boot development
Servicenow ticket tracking systems
** Johnson Controls Inc is seeking an experienced Technical Support Engineer for a fully remote position, focusing on the technical support of internal and customer portals. Ideal candidates should have over five years of technical support experience, particularly with web and mobile applications, and possess strong skills in ReactJS, Spring Boot, and cloud platforms, especially Microsoft Azure. **

Job Summary

  • Johnson Controls is a global leader in smart, healthy, and sustainable buildings seeking a Technical Support Engineer to support internal and customer portals.
  • The role involves resolving customer tickets via ServiceNow, updating application code, executing database queries, and collaborating with cross-functional engineering teams.
  • Candidates will benefit from a competitive salary range of $89,000-$119,000, comprehensive benefits including 401K, and a virtual/remote work arrangement within the United States.

Matching Summary

Match Score: 75

** Johnson Controls Inc is seeking an experienced Technical Support Engineer for a fully remote position, focusing on the technical support of internal and customer portals. Ideal candidates should have over five years of technical support experience, particularly with web and mobile applications, and possess strong skills in ReactJS, Spring Boot, and cloud platforms, especially Microsoft Azure. **

Salary

Base: $89,000 - $119,000; Bonus/Equity: Competitive commission/bonus plan; Benefits: Comprehensive package including 401K, medical, dental, vision

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • ReactJS and Spring Boot development
  • ServiceNow ticket tracking systems
  • Microsoft Azure cloud platform experience
  • SQL query creation and execution
  • REST and SOAP service analysis

Nice-to-have

  • JavaServer Pages (JSP) and JSF experience
  • Agile/Scrum development practices
  • Collaborative team environment
  • Fast-paced iterative development
  • Cross-training opportunities

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • Minimum 5+ years of technical support for web/mobile apps
  • U.S. Citizenship required

Work Rights

Must be a U.S. Citizen

Tailored Resume

Cover Letter