Client Service Representative

CIBC

Toronto, Canada
Client engagement and experience
Financial services product knowledge
On-site full-time work
As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members

Job Summary

  • As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.
  • You will be expected to be flexible to work banking centre hours, including evenings and weekends, and at multiple banking centres within a reasonable travel distance.
  • CIBC offers a career rather than just a paycheck, with a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and opportunities for growth and development.

Matching Summary

As a Client Service Representative, you’ll be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and connecting them with the right team members.

Skills & Requirements

Must-have

  • Client engagement and experience
  • Financial services product knowledge
  • On-site full-time work
  • Leveraging mobile banking applications
  • Transaction assistance

Nice-to-have

  • Relationship-oriented banking
  • Goal-oriented and motivated
  • Passionate about people and learning
  • Values-driven and authentic

Key Requirements

  • Legally eligible to work in Canada
  • Valid work or study permit (if applicable)

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter