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Customer Service Supervisor
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ABB Ltd
Saint-Jean-sur-Richelieu, Quebec, Canada
Hybrid
B2b environment
French and english bilingual
Leadership skills
Skills & Requirements
Must-have
B2B environment
French and English bilingual
Leadership skills
Customer service KPIs
EDI error corrections
Salesforce.com expertise
Cross-functional collaboration
Nice-to-have
SAP experience
Process improvement initiatives
Team mentoring
Strategic meetings participation
Key Requirements
Bachelor's degree in Business Administration or equivalent
Minimum of five years of B2B experience
Bilingual in French and English
Strong leadership and communication skills
Work Rights
Not specified
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