Customer Service Supervisor

ABB Ltd

Saint-Jean-sur-Richelieu, Quebec, Canada
Hybrid
B2b environment
French and english bilingual
Leadership skills

Skills & Requirements

Must-have

  • B2B environment
  • French and English bilingual
  • Leadership skills
  • Customer service KPIs
  • EDI error corrections
  • Salesforce.com expertise
  • Cross-functional collaboration

Nice-to-have

  • SAP experience
  • Process improvement initiatives
  • Team mentoring
  • Strategic meetings participation

Key Requirements

  • Bachelor's degree in Business Administration or equivalent
  • Minimum of five years of B2B experience
  • Bilingual in French and English
  • Strong leadership and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter