Guest Services Representative

Lehigh Valley Health Network

Schuylkill, Pennsylvania, USA
Onsite
Professional and friendly demeanor
Computer proficiency
Strong telephone etiquette
Assist all visitors and patients in a professional, friendly, and responsive manner when they arrive and depart the hospital campuses

Job Summary

  • Assist all visitors and patients in a professional, friendly, and responsive manner when they arrive and depart the hospital campuses.
  • Greets, welcomes, and directs all guests in a professional, friendly, and responsive manner.
  • Supports the network service priority by consistently exhibiting compassion and respect to all guests both in person and on the phone.

Matching Summary

Assist all visitors and patients in a professional, friendly, and responsive manner when they arrive and depart the hospital campuses.

Skills & Requirements

Must-have

  • Professional and friendly demeanor
  • Computer proficiency
  • Strong telephone etiquette
  • Customer service experience
  • Adherence to screening guidelines

Nice-to-have

  • Compassion and respect
  • Teamwork and collaboration
  • Maintaining a neat reception area
  • Problem-solving skills

Key Requirements

  • High School Diploma/GED
  • 1 year customer service experience
  • Must be 18 years old or older
  • Proficient in Microsoft Office programs

Work Rights

Not specified

Tailored Resume

Cover Letter