Customer Banking Specialist - Bridgetown

cb513.xyz

Bridgetown, Australia
Full-time (predetermined roster: monday - friday, 8:30 am - 4:51 pm)
Full-time availability monday to friday
Roster coverage 8:30am to 4:51pm
Face-to-face customer service skills
The Customer Banking Specialist position at cb513.xyz in Bridgetown, Australia, seeks a full-time employee to assist customers with their banking needs both in-person and through digital channels. The role emphasizes outstanding customer service, problem-solving, and the ability to build meaningful connections with clients

Job Summary

  • The role involves a hybrid schedule assisting customers via telephone or digital channels on Tuesdays and Thursdays while providing face-to-face retail services on Mondays, Wednesdays, and Fridays.
  • Employees will process applications for personal loans and credit cards while conducting Financial Health Checks to assess customer needs.
  • Continuous training and development are provided to support career aspirations within the Commonwealth Bank Group.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at cb513.xyz in Bridgetown, Australia, seeks a full-time employee to assist customers with their banking needs both in-person and through digital channels. The role emphasizes outstanding customer service, problem-solving, and the ability to build meaningful connections with clients.

Skills & Requirements

Must-have

  • Full-time availability Monday to Friday
  • Roster coverage 8:30am to 4:51pm
  • Face-to-face customer service skills
  • Digital banking technology proficiency
  • Financial Health Check assessment ability

Nice-to-have

  • Passion for outstanding customer service
  • Problem-solving attitude and curiosity
  • Goal-oriented approach to learning
  • Collaborative team work ethic
  • Confidence asking challenging questions

Key Requirements

  • Aboriginal and/or Torres Strait Islander people encouraged to apply
  • Existing Commonwealth Bank employees must apply through Sidekick

Work Rights

Not specified

Tailored Resume

Cover Letter