Support Technician

Fresenius Medical Care

Lawrence, MA, United States
Customer service experience
Technical support skills
Data accuracy and integrity
The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance

Job Summary

  • The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance.

Matching Summary

The Support Technician provides in-depth support to diverse customer telephone inquiries. The role requires maintaining data accuracy and compliance with HIPAA regulations. This position offers a comprehensive benefits package including medical, dental, and vision insurance.

Skills & Requirements

Must-have

  • customer service experience
  • technical support skills
  • data accuracy and integrity

Nice-to-have

  • bilingual in Spanish
  • strong time management skills
  • mentorship abilities

Key Requirements

  • High School Diploma required
  • 2 - 4 years' related experience
  • dialysis equipment experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter